Trust & Safety

    Security at Scotify Solutions

    At Scotify Solutions, we know that your customer data, marketing pipelines, and payment records are the backbone of your business. We treat data security as a fundamental core of our platform—employing enterprise-grade infrastructure, strict encryption protocols, and proactive risk management to ensure your business remains protected.

    SOC 2 Type II

    Infrastructure Certified

    ISO 27001

    Information Security Mgmt

    PCI-DSS Level 1

    Payment Data Compliant

    99.9% Uptime

    SLA Guarantee

    Infrastructure & Physical Security

    Scotify Solutions is built on top of world-class, tier-1 cloud hosting environments (including Amazon Web Services and Google Cloud Platform).

    • Data Center Redundancy: Data is stored across multiple geographically isolated availability zones to ensure high availability and disaster recovery.
    • SOC 2 & ISO Certification: Our underlying infrastructure providers maintain active SOC 2 Type II, ISO 27001, and PCI-DSS Level 1 certifications.
    • Physical Controls: Our servers are housed in secure, monitored data centers equipped with 24/7 physical security, biometric access controls, and automated fire/power redundancy.

    Data Encryption

    We ensure your data is protected at every stage of its lifecycle.

    • Data in Transit: All traffic between your browser, mobile app, and our platform is encrypted using industry-standard TLS 1.2 or TLS 1.3 protocols with 2,048-bit (or higher) asymmetric keys.
    • Data at Rest: Customer databases, file uploads, and system backups are encrypted using AES-256 bit encryption.
    • Sensitive Credentials: API keys, third-party integration tokens, and user password hashes are stored securely with zero-knowledge access principles applied where appropriate.

    Application Security & Access Control

    • Multi-Factor Authentication (2FA): Scotify supports two-factor authentication via SMS and authenticator apps to prevent unauthorized dashboard logins.
    • Role-Based Access Control (RBAC): Account owners can assign granular permissions to team members, limiting access to sensitive functions (like billing, export tools, or contact lists) strictly on a need-to-know basis.
    • Session Management: Automatic session timeouts and instant revocation tools ensure lost devices do not expose your account.

    Payments, Invoicing, and E-Signatures

    • PCI-DSS Compliance: Scotify Solutions does not store credit card numbers directly on our servers. All payment processing and card handling are offloaded to Stripe, a certified PCI Service Provider Level 1.
    • Electronic Signature Integrity: Contracts, agreements, and e-signatures generated on the platform are audit-trailed with time-stamps and digital signatures to ensure legal enforceability.

    Data Privacy & Compliance

    • GDPR & CCPA Readiness: We respect end-user data rights. Our platform provides built-in mechanisms to handle data subject access requests (DSARs), record deletions, and privacy opt-outs.
    • Data Isolation: Each sub-account operates within its own logically isolated data store, ensuring your business data is never mixed with or accessible by other clients.

    Reporting Vulnerabilities

    We welcome feedback from security researchers and users. If you believe you've discovered a security vulnerability in Scotify Solutions, please report it to our team immediately at:

    Scotify Solutions — Security Team

    Email: info@scotifysolutions.com

    We ask that you refrain from disclosing the issue publicly until our team has had the opportunity to investigate and resolve it.